Providing your Black Duck system information to Customer Support

Customer Support may ask you to provide them with information regarding your Black Duck installation, such as system statistics and environmental or network information. To make it easier for you to quickly obtain this information, Black Duck provides a script, system_check.sh, which you can use to collect this information. The script outputs this information to a file, system_check.txt, located in your working directory, which you can then send to Customer Support.

The system_check.sh script is located in the docker-swarm/bin directory:

./bin/system_check.sh

Note that to run this script, you may need to be a user in the docker group, a root user, or have sudo access.