Welcome to Black Duck 2024.7.3

Navigating Black Duck's online help

To view the Black Duck online help, select Black Duck Help from the Help menu (Help menu) located on the top navigation bar.

  • Use the table of contents: Select a topic from the Contents tab.

  • Search all topics: Enter a search term in the Search field above to search for a term in all topics.

  • View graphics: All graphics larger than 100 pixels tall are shown as thumbnail images. Click a graphic to display it at full size. Click the X on the top right to close it.

This documentation does not differentiate which features are available by module or add-on.

Resources

  • Release Notes

    The Release Notes contain information about the new and improved features, resolved issues, and known issues in the current release.

  • What's New

    See what's new with Black Duck 2024.7.3 by logging into Black Duck and clicking Help button → What's New.

  • Installation information

    Installing Black Duck using Docker Swarm contains information about installing and upgrading Black Duck using Docker Swarm.

    Installation methods for installing Black Duck in a Kubernetes or OpenShift environment are:

    • Click here for instructions on using Helm to deploy Black Duck.

    • You can also download the installation guide for Kubernetes and OpenShift.

  • Getting Started Guide

    The Getting Started Guide provides first-time users with information on using Black Duck.

  • Report Database

    The Report Database Guide contains information on using the report database.

  • Black Duck SDK

    Getting Started with the SDK contains overview information and a sample use case.

  • Scanning Best Practices Guide

    The Scanning Best Practices Guide provides best practices for scanning.

  • User Guide

    The User Guide provides information on using Black Duck's UI.

Training

Black Duck Customer Education is a one-stop resource for all your Black Duck education needs. It provides you with 24x7 access to online training courses and how-to videos.

New videos and courses are added monthly.

At Black Duck Community you can:

  • Learn at your own pace.

  • Review courses as often as you wish.

  • Take assessments to test your skills.

  • Print certificates of completion to showcase your accomplishments.

Learn more at https://blackduck.skilljar.com/page/black-duck or for help with Black Duck, select Black Duck Tutorials from the Help menu (Help Menu icon) in the Black Duck UI.

Customer Success Community

Black Duck Community is our primary online resource for customer support, solutions, and information. Black Duck Community allows users to quickly and easily open support cases and monitor progress, learn important product information, search a knowledgebase, and gain insights from other Black Duck customers. The many features included in the Community center around the following collaborative actions:

  • Connect – Open support cases and monitor their progress, as well as, monitor issues that require Engineering or Product Management assistance

  • Learn – Insights and best practices from other Black Duck product users to allow you to learn valuable lessons from a diverse group of industry leading companies. In addition, the Customer Hub puts all the latest product news and updates from Black Duck at your fingertips, helping you to better utilize our products and services to maximize the value of open source within your organization.

  • Solve – Quickly and easily get the answers you’re seeking with the access to rich content and product knowledge from Black Duck experts and our Knowledgebase.

  • Share – Collaborate and connect with Black Duck staff and other customers to crowdsource solutions and share your thoughts on product direction.

Access the Customer Success Community. If you do not have an account or have trouble accessing the system, click here to get started.

Black Duck Statement on Inclusivity and Diversity

Black Duck is committed to creating an inclusive environment where every employee, customer, and partner feels welcomed. We are reviewing and removing exclusionary language from our products and supporting customer-facing collateral. Our effort also includes internal initiatives to remove biased language from our engineering and working environment, including terms that are embedded in our software and IPs. At the same time, we are working to ensure that our web content and software applications are usable to people of varying abilities. You may still find examples of non-inclusive language in our software or documentation as our IPs implement industry-standard specifications that are currently under review to remove exclusionary language.