Changing user account information

You can modify the information for internal or external user accounts.

Note: If you have enabled LDAP, you can manage user account information on the LDAP server or, in Black Duck (for external Black Duck user accounts only). Note that any changes you make to user account information in Black Duck for external Black Duck user accounts will be overwritten the next time user information is synchronized with the data on the LDAP server.You can only update the information for an external user if an administrator has configured either SAML or LDAP in Black Duck. If both SAML and LDAP are enabled, or both are disabled, you cannot modify the information for an external user.

To change user account information:

  1. Log in to Black Duck.

  2. Click Administration icon.

  3. Select Users to display the Users & Groups page.

  4. Find the user whose information you want to change:

    • Filter the users that appear on the page.

    • Sort the list of users by selecting any of the column names. An arrow next to the column name indicates the direction the list is sorted.

    • Use the pagination bar at the bottom of the list to go to the appropriate page if there are more users than are listed on this page.

  5. Select the username to open the Username's User Details page.

  6. Select the User Details tab.

  7. Enter the updated information in the User Details section.

    Note: If you are updating information for internal users in the Internal User Details section and password requirements have been defined, you will not be able to save the updated information if this user's password does not meet the password requirements; an error message appears notifying you of which password requirements are not met. Update the user's password to meet the password requirements and then update the information in this section.

  8. Click Update.